Questra Connectors provide bi-directional interface between Questra Control Center and CRM, ERP and legacy applications. The connectors transform information and events that originate within Questra’s enterprise system to a format and structure that each 3rd party package or legacy application can understand and process. Similarly, the connectors allow information and events that originate within the enterprise systems to be propagated to Questra Control Center.

Through the connectors, end-to-end business processes can be automated -- from the intelligent asset deployed at the customer's site to the enterprise applications used to service and support them.  A condition detected at the asset can be propagated in real-time to other applications within the enterprise.  In addition, existing applications can request historical information from the Questra IDM solution.

Features & Benefits

• End-to-End Process Integration
  Enables seamless flow of data between the Questra IDM Application Suite and other enterprise applications.
  
  
• Real-time
  Allows events such as service requests that originate within the Questra IDM Application Suite to be propagated to other enterprise applications instantaneously.
  
  
• Extensible
  Can easily be customized to meet process integration needs unique to your business.
  

Connectors are available for leading enterprise applications, and can be easily customized for virtually any existing application.